Dawn Morgan

Dawn Morgan, AHFI, CPC, has extensive experience in the healthcare industry, primarily with Blue Cross Blue Shield of Arizona since March 1997, where Morgan has served in various leadership roles, including Senior Manager of Special Investigations and Payment Integrity. In these positions, Morgan has successfully led diverse teams in data analysis, audits, and claims recovery, achieving over $20 million in savings and identifying fraudulent schemes, such as a widespread COVID testing scheme. Prior roles include Manager of the Special Investigations Unit, Investigator, and Supervisor of Utilization Management, where Morgan focused on operational oversight, staff development, and investigation of claims data. Earlier career experience includes provider relations and network development roles at TriWest Healthcare Alliance and AMC Servic, with foundational positions at MetLife, Steven Gilbard, MD, and Aetna Medicare. Morgan holds a Bachelor of Arts in Criminal Behavior from Western International University.