Hima P. is an IT Manager at Blue Cross Blue Shield of Arizona since March 2022, bringing extensive experience from the Arizona Department of Revenue where Hima served as Senior Manager of Systems/Network for nearly 20 years. In that role, responsibilities included managing operations for Network, Systems Integration, and SQL DBA engineering teams, driving continuous improvement initiatives, and mentoring teams on application knowledge and customer service. Hima's earlier positions included Applications Support and Incident Manager, and Senior Applications Support Engineer, focusing on incident management, process improvement, and the oversight of tax processing systems. Hima holds a Master's degree in Electrical Engineering from Texas A&M University-Kingsville and a Bachelor's degree in Electrical Engineering from NBKR Institute of Science and Technology.