Blue Cross Blue Shield of Arizona
Patricia Jones is an accomplished IT Manager with extensive experience in Quality Assurance and Agile Delivery. Currently at Blue Cross Blue Shield of Arizona since January 2018, Patricia oversees a team of 18 Quality Assurance Analysts, driving career development and enhancing organizational practices. Previously, Patricia served as Quality Assurance Manager at Ivanti, leading a multi-team, international project for a cloud-based platform, and at Heat Software, where Patricia mentored teams and managed outsourced testing operations. Beginning their career as a Senior Quality Assurance Engineer at PatchLink, Patricia has developed strong testing practices across various organizations. Educational qualifications include a B.S. in Computer Science from Arizona State University and a B.S. in Molecular and Cellular Biology from the University of Arizona.