Sarah Purcell

Sarah Purcell is an experienced professional in customer experience and operations, currently serving as the Director of Customer Experience at Blue Cross Blue Shield of Arizona since July 2015. Purcell has held multiple roles within the company, including Director of Member Services, Segment Strategist, and Customer Experience Analyst. Prior to this, Purcell spent eight years at Teach For America, culminating in the position of Managing Director for the Institute Program. Educational credentials include a Bachelor’s Degree in International Relations and Affairs from the University of Wisconsin-Madison, a Special Education Teaching Certificate from Rio Salado College, and participation in Valley Leadership - Class 34.