Diona Burrel

Diona Burrel is a seasoned professional with extensive experience in customer service and workforce management. Currently serving as a Senior Analyst in Workforce Management at Blue Cross Blue Shield of Michigan since August 2022, Diona has previously held various customer service roles within the same organization from October 2015 to November 2021. Diona's experience also includes a position as a Customer Service Representative at Trinity Health from November 2021 to August 2022 and as an Internal Audit Specialist at Mercantile Bank of Michigan between November 2012 and October 2015. Diona holds a Bachelor's degree in Finance from Central Michigan University, attained between 2002 and 2009.