Olivia Soucy

Digital Product Manager - Customer Experience at Blue Cross of Idaho Health Service

Olivia Soucy is an experienced Digital Product Manager currently working at Blue Cross of Idaho since October 2021, focusing on customer experience. Prior to this role, Olivia held multiple positions at Google from July 2019 to August 2021, including Global Program Manager and Research Lead on the Accelerator team. Olivia's earlier experience includes a tenure at Maru/Matchbox as a Senior Research Project Manager and Research Project Manager in Technology & Retail from August 2017 to June 2019, as well as a role at mindswarms as a Research Project Manager. Olivia began a career in research with positions at the Center for Cities + Schools at the University of California, Berkeley, as a Research Assistant from August 2014 to July 2015, and at the Social & Nonverbal Behavior Lab under Dr. Dana Carney as a Research Assistant in 2013. Olivia holds a Bachelor of Arts degree in Psychology and Education from the University of California, Berkeley.

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