Ralph Smit

Ralph Smit is an experienced IT service management professional currently serving as Senior Manager ITSM at Blue Label Telecoms since September 2024. Prior to this role, Ralph held positions such as Service Delivery Executive at IoT.nxt and Head of Service Management & Service Desk at Altron Bytes Systems Integration, where responsibilities included service delivery, management, and solution architecture. Ralph's extensive background in service management spans various companies, including Bytes Technology Group, Oracle, and Accenture. Ralph's academic qualifications include an Executive Development Programme from Wits Business School and a Bachelor's degree in Commerce from the University of Johannesburg, complemented by several certifications in service management and operational excellence.