Joseph Jodrey

Joseph Jodrey is an experienced professional in customer onboarding, project management, and service delivery. Currently serving as the Manager of Customer Onboarding and Transitions at Blue Mantis since September 2022, Joseph manages all onboarding and offboarding projects while ensuring high customer satisfaction. Previously, as a Globalization Success Manager and Service Activation Project Manager at NTT Ltd. from July 2019 to September 2022, Joseph focused on delivering services in accordance with SLAs and managing medium-scale projects. From October 2009 to July 2019, Joseph worked at Dimension Data in various roles, including Deployment Project Manager, Communications Center Supervisor, and Service Request Owner, contributing to project management, client satisfaction, and service continuity through proactive incident management.