Mark Boutilier

Mark Boutilier has over a decade of experience in information technology and customer support, currently serving as the Information Technology Service Delivery Manager at Blue Ocean Contact Centers since November 2010. Previous roles at Blue Ocean include Technical Support Analyst, Information Support Specialist, and Customer Support Representative. Prior to Blue Ocean, Mark worked at BlackBerry from June 2008 to November 2010, providing support for Blackberry Enterprise Server. Mark's educational background includes multiple degrees from CompuCollege School of Business, focusing on Network Support Technician and Computer Support from 1996 to 1999.