Thomas Leland is an accomplished marketing communications specialist with extensive experience in program management and strategic initiatives within the healthcare and technology sectors. Currently at Blue Shield of California, Thomas has successfully led projects that increased operational efficiencies, enhanced customer service transparency, and implemented cost-saving measures. Previous roles at Google and UnderBuilt highlighted Thomas's capabilities in account management and business development, demonstrating a strong ability to drive customer growth and engagement through digital marketing strategies. Educational achievements include an M.B.A. in Marketing from Washington University in St. Louis and a Bachelor's Degree from Indiana University Bloomington in Tourism and Travel Services Management, complemented by experiences in various roles that showcase expertise in project management, marketing, and customer relations.
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