Blue Stream Fiber
Shakisha Reid is an accomplished professional with extensive experience in operations, customer experience, and technical training. Currently serving as the Director of Field Service Operations, Technical Training, and Quality Assurance at Blue Stream Fiber since January 2020, Shakisha previously held the position of CEO at MSK Network Solutions from September 2011 to April 2021. Additionally, Shakisha has worked in various managerial roles at PuppySpot, Tory Burch, and Ashley Stewart, Inc. Recognized as a Customer Experience Expert and Social Media Marketing coach, Shakisha is dedicated to helping small to mid-size businesses enhance their customer care components, ultimately setting them apart from competitors.
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Blue Stream Fiber
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Blue Stream Fiber has been in business for 45 years, servicing Florida with amazing Internet, TV, and Phone products. We have invested millions of dollars building fiber in the communities we serve to deliver an innovative array of products and services, including fiber-to-the-home infrastructure, symmetrical internet speeds, whole-home managed WIFI, and TiVo Android Set-Top boxes with Google Assistant, among other industry-leading technology. As our company grows throughout the state, our support staff needs to grow and evolve, and that is exactly why we need you. At Blue Stream Fiber we take a customized approach to ensure our customers are at the center of every decision we make, all the while developing each of our team member’s strengths and experiences. We take our role as trusted industry experts very seriously and are dedicated to providing communities and our neighbors with reliable fiber infrastructure to offer world-class internet, TV and phone products and services that enrich lives, while providing a personalized customer experience, from a local team that cares.