Shakisha Reid

Shakisha Reid is an accomplished professional with extensive experience in operations, customer experience, and technical training. Currently serving as the Director of Field Service Operations, Technical Training, and Quality Assurance at Blue Stream Fiber since January 2020, Shakisha previously held the position of CEO at MSK Network Solutions from September 2011 to April 2021. Additionally, Shakisha has worked in various managerial roles at PuppySpot, Tory Burch, and Ashley Stewart, Inc. Recognized as a Customer Experience Expert and Social Media Marketing coach, Shakisha is dedicated to helping small to mid-size businesses enhance their customer care components, ultimately setting them apart from competitors.