Aparna Subramanian

Aparna Subramanian is an experienced professional in the technology sector, currently serving as Director of SaaS Support and Operations at Blue Yonder since October 2022. Prior to this, a significant tenure at IBM from January 2011 encompasses roles ranging from Support Lead to Senior Technical Resolution Specialist and Senior Performance Analyst, focusing on order management and performance solutions. Responsibilities included mentoring team members, managing customer escalations, and implementing new methodologies for global teams. Earlier experience at Sterling Commerce involved a specialization in B2B security and electronic data interchange, contributing to the development of key frameworks and automation suites. Aparna holds a Bachelor of Engineering degree in Medical Electronics from Vishveswaraya Technological University.