David Alvarez is an experienced professional in service delivery and cloud services, currently serving as Sr. Service Delivery Director at Blue Yonder since February 2020. In this role, David oversees the implementation and support of the Transportation Suite, managing multiple teams focused on cloud professional services and operations for global clients. Prior to Blue Yonder, David held key positions at JDA Software and Epicor, where responsibilities included managing cloud services operations and providing remote help desk support. David also has a solid foundation in technical support roles and software development from earlier positions at Softtek, Deintec, and DENSO. David holds a degree in Computer Sciences from Universidad Autónoma de Nuevo León and has completed educational programs in both Canada and Mexico.
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