Erin Baird

Customer Success Operations Director at Blue Yonder

Erin Baird is an accomplished professional with extensive experience in finance and customer success operations, currently serving as the Customer Success Operations Director at Blue Yonder since October 2018, where strategic initiatives and system updates support the company's SaaS transformation. Prior to this role, Erin held various positions at Parchment Inc., including Senior Director of Finance & Operations, focusing on capital raises and financial system implementations, as well as Director of Financial Planning & Analytics, providing crucial financial analysis for executive leadership. Erin’s earlier experience includes leadership roles at Blackboard, managing financial system integrations and operations, and foundational positions at Bar-S Foods Co., where early career tasks included credit analysis and accounting functions. Erin holds an MBA with an emphasis in Accounting from the University of Phoenix and a BA in Mathematics from Arizona State University.

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