Safa Afrak

Safa Afrak is an experienced IT professional currently serving as SC Team Leader at blueAPACHE since June 2024. Previously, Safa held various roles at Sysco from September 2020 to June 2024, including Operations Lead, Associate Operations Lead, and Senior Incident Analyst. Earlier experience includes Team Lead at MyBudget, where responsibilities included managing the help desk team and ensuring customer service quality, and Team Lead - Service Delivery at Inbay SL, focusing on team performance coaching and achieving KPI targets. Safa's technical background encompasses roles such as System Support Engineer and IT Support Executive, with expertise in Windows Server Infrastructure and support for various operating systems and applications. Safa holds a Master of Business Administration from London Metropolitan University and degrees in Information Technology and Computing from Middlesex University.