Shereen Abrahams

Shereen Abrahams is an accomplished professional with extensive experience in operations and customer care coordination, currently serving as Lead Care Coordinator at Bluebird Care since July 2012. Concurrently, Shereen has held the position of Operations Manager at Dalya Mobile since June 2011, playing a crucial role in launching the first MVNO focused on the Middle East, where responsibilities included planning product differentiation, establishing operating processes, and developing sales channels. Previously, Shereen held various positions in customer care and sales within the telecom sector, including roles at Qicomm Ltd, Tuxedo Money Solutions, and Tele2 AB, showcasing a strong background in customer support and market analysis. Education was completed at St Scholastica's Kandy from 1970 to 1982.