Alwyn Pereira

Alwyn Pereira is a seasoned IT professional with over 15 years of experience in technical support and systems analysis. Currently serving as a Senior Systems Analyst at BlueCat since February 2017, Alwyn Pereira assists the Infrastructure Manager, supports end users at the Toronto headquarters, and oversees IT onboarding for new hires. Alwyn Pereira has a proven track record of delivering exceptional customer service through effective communication and problem-solving skills while managing the Helpdesk Board and collaborating with management to develop tailored solutions. Prior experience as a Senior Support Analyst at Idealogical Systems Inc. from June 2008 to February 2017 further honed Alwyn Pereira's expertise in full life cycle management of technologies. Alwyn Pereira holds an educational background from Seneca College, completed in 2007.