AS

Amarbir Singh Sidhu

Senior Product Manager at BlueCat

Amarbir Singh Sidhu has a diverse work experience that spans across various roles and responsibilities. Amarbir Singh began their career in 2013 at BlueCat, where they started as a Technical Support Analyst and gradually progressed to roles such as Team Lead - Knowledge and Team Lead - Customer Care. In these positions, Amarbir demonstrated their expertise in customer support and knowledge management.

In 2015, Amarbir took on the role of Enterprise Support Manager at BlueCat, showcasing their ability to lead and manage a team effectively. Amarbir Singh then transitioned to the role of Manager, Field Engineering - Customer Success, where they worked on solving complex problems faced by customers and providing innovative solutions. This role also involved project and product management responsibilities, ensuring the timely delivery of solutions.

Before joining BlueCat, Amarbir gained experience as an IT Analyst at Zee Employment Services Inc, where they were responsible for placing people in different companies and performing IT-related tasks such as installing servers and configuring network drives.

Additionally, Amarbir worked as a Lab Assistant at Seneca College of Applied Arts and Technology, where they assisted professors in monitoring labs and helped students learn about Windows Server operations and Fedora OS.

Overall, Amarbir Singh Sidhu's work experience demonstrates their strong technical skills, customer-centric approach, and ability to handle diverse responsibilities in various roles.

Amarbir Singh Sidhu attended Golden Bells Public School in Chandigarh from 1994 to 2007, where they studied mathematics, physics, chemistry, and biology. In 2011, they enrolled at Seneca College and completed a degree in Computer Networking and Technical Support (CNS), focusing on Windows Servers, Open-Source Server Systems, and Cisco Equipment.

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Previous companies

Seneca Polytechnic logo

Timeline

  • Senior Product Manager

    November 1, 2023 - present

  • Product Management Lead

    March, 2022

  • Manager, Field Engineering - Customer Success

    November, 2019

  • Enterprise Support Manager

    April, 2018

  • Team Lead - Customer Care

    March, 2017

  • Team Lead - Knowledge

    April, 2015

  • Escalation Analyst

    April, 2014

  • Technical Support Analyst

    March, 2013

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