Janelle Beamer is an experienced professional in communications and customer experience, currently serving as the Manager of Customer Experience Research & Innovation at BlueCross BlueShield of South Carolina since June 2014. Previously, Janelle held the position of Manager of Communications and Market Strategy at the same company. Janelle's background includes roles such as Director of Public Information and Events for the South Carolina Program for Infant/Toddler Care at the University of South Carolina, and Director of Advancement and Development at John de la Howe School, where responsibilities included public relations, marketing, and fundraising. Other notable positions include Director of Communications at Southern Wesleyan University and Public Information Coordinator at Piedmont Technical College. Janelle's early career included editorial roles at the Index-Journal and McCormick Messenger. Janelle holds a Bachelor of Arts in Journalism and Mass Communication from the University of South Carolina and a Master of Science in Management from Southern Wesleyan University.