Anita Pierce-Daniels

Anita Pierce-Daniels is a Behavioral Health Clinical Assistant at BlueCross BlueShield of Tennessee, where responsibilities include managing provider communications, creating authorization cases, and tracking medical decisions since July 2014. Previously, Anita served as a Correspondent, addressing customer inquiries and complaints, and as a Customer Service Expert, where tasks involved report completion and mentoring new hires from April 2008 to July 2014. Earlier experience includes working as a Lead Patient Account Representative at SkyRidge Medical Center, focusing on training staff and managing patient accounts from December 2005 to April 2007. Anita holds a Bachelor's degree in Psychology from Belhaven University and an Associate of Science degree in Psychology from Chattanooga State.