Jack Khera

Jack Khera is an experienced professional specializing in digital transformation and consumer experience. As the Managing Director of Digital & Consumer Experience Transformation at BlueCross BlueShield of Tennessee since May 2014, Jack oversees digital marketing, product development, and user experience across all service lines, managing a vast team of over 45 members. Prior to this, Jack held the role of Digital Marketing Manager at Royal Neighbors of America, where responsibilities included driving digital strategy, optimizing customer acquisition, and overseeing performance metrics. Jack's career spans multiple sectors, including e-commerce marketing at Heavenly Trading Group, where a significant increase in international sales was achieved, and earlier roles focused on enhancing online traffic and brand awareness at Donatech Corporation.