Michelle M. Sermon-Davis

Michelle M. Sermon-Davis currently serves as Chief Learning Officer at BlueCross BlueShield of Tennessee, where responsibilities include leading talent management and development strategies to foster a positive workplace culture. Previously, in a role as Global Vice President at CKE Restaurants, Inc., Michelle managed a multi-million-dollar budget, spearheaded significant learning and leadership initiatives, and emphasized workforce inclusion. At Bath & Body Works, Michelle enhanced learning productivity and reduced turnover through innovative strategies. Prior experience includes leadership roles in Learning and Development at Jones New York and The Estée Lauder Companies Inc., where Michelle excelled in talent management and education. Michelle holds a Bachelor of Science degree in Political Science from the University of North Carolina at Charlotte.