Rudy Easley

Rudy Easley is an experienced Quality Assurance Specialist at BlueCross BlueShield of Tennessee, with a focus on ensuring projects align with approved objectives, costs, and schedules. In the role of Clinical Assistant Project Manager, Rudy streamlined business system implementation and maintained a 96% on-time project completion rate. As a Provider Service Representative, Rudy trained and developed call agents, significantly exceeding organizational performance targets and improving employee retention. Previous experience includes a Project Scheduling Specialist role at Mentor Me Collective and a position at HomeServe USA, where Rudy managed operations for high-value clients, achieving a 98% error-free reporting rate. Rudy holds multiple associate degrees from Chattanooga State Community College and a high school diploma from Union City High School.