BlueLink Group
Damien Paulus is a seasoned professional with extensive experience in information technology project management. Since April 2009, Damien has served as a Senior Information Technology Project Manager at Bluelink (Air France KLM), overseeing project management from pre-sales through to production, including subcontractor management and budget oversight. Prior to this, Damien worked at Océ - a CANON company in various project management roles, focusing on document management and digital transformation solutions for Business Process Outsourcing projects. Damien's career also includes a role as a Research and Development Project Manager, responsible for a portfolio of applications in an international context. Earlier professional experience includes a position as a software engineer at Philog. Educational qualifications consist of a DEA in Cognitive Sciences from Grenoble INP - UGA and an engineering degree in Industrial Computing and Instrumentation from Polytech Grenoble.
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BlueLink Group
Founded in 1992, BlueLink, a subsidiary of Air France, specialises in the customer relationship. Through a consulting approach in line with the strategy of each partner brand, BlueLink's teams support businesses with the design, implementation and development of their customer relationships to make them a key factor for success and loyalty-building. The fields of expertise that characterise the company’s added value include customer insight, multilingual activities (33 native languages spoken) spearheaded by our brand ambassadors, and technological innovation. BlueLink now has a workforce of 2,000 employees throughout the world and is able to centrally orchestrate all customer relationship activities, whatever the channel or geographic region may be. BlueLink is specialised in travel (in particular air transport), tourism, luxury and culture, and in 2015 posted sales of €64.5 million. Follow us on Twitter: @BlueLink_Group