Max Kuparev is a Senior Customer Success Manager at BlueOptima, responsible for nurturing relationships with key stakeholders in enterprise-level customer accounts, particularly within S&P500 and Fortune 500 organizations. With a focus on customer goals and business needs, Max designs tailored strategies to maximize product value, oversees customer engagement with SaaS solutions, and collaborates with cross-functional teams to ensure a seamless experience. Prior experience includes roles as a Customer Success Manager at My Learning Hub, where project plans and implementation solutions were developed, and a Technical Support Manager, where Max established support systems and processes. Additionally, Max held positions as an Account Manager at BSI Lifestyle and a Residential Real Estate Analyst (intern) at Knight Frank. Educational credentials include a Master’s degree from UCL and a Bachelor’s degree from Queen Mary University of London.