Julie McCarthy

Julie McCarthy is a Senior Business Analyst currently employed at BlueScope, where responsibilities include guiding the delivery of supplier engaged services for the Enterprise Contact Centre Solution and acting as a liaison between IT and the business community. Prior experience includes a role as Product Owner / Agile Business Analyst at Kmart Australia Limited, supporting Cloud users and managing product backlogs, and a long tenure at Telstra, where positions included Senior Contact Centre Solutions Specialist dedicated to Services Australia, Domain Capability Owner, and Customer Manager. Julie McCarthy holds a Bachelor of Information Technology from Swinburne University of Technology.