Meghan Donahue

Meghan (ODonnell) Donahue has extensive experience in chargeback management and customer service, currently serving as a Chargeback Communication Advisor and Chargeback Team Lead at BlueSnap since November 2019. Prior to this role, Meghan worked as an Operations Manager at Chargebacks911 and held various positions at Sterling Payment Technologies and JPMorgan Chase & Co., where responsibilities included processing credit card disputes and handling customer inquiries. Meghan began a career in risk analysis and customer service at Cayan LLC and Maptech, Inc., showcasing a strong background in monitoring merchant accounts and leading client service teams. Meghan earned a BA in Liberal Arts from Bay Path University in 2007.