Jubenny Gonzalez

Jubenny Gonzalez is a seasoned professional with extensive experience in customer success and operations management, currently serving as the Customer Success Lead at BlueStar Refreshment Services since April 2012. In this role, Jubenny leads a team of eight Customer Success Managers, focusing on customer program development, reporting, and relationship management. Previous positions include interim Operations Manager of the Driver Team and Senior Customer Success Manager, where responsibilities included managing route operations and ensuring national program execution. Jubenny's career began with customer onboarding as an Account Manager and has included roles such as Driver Team Lead and Driver, showcasing versatility in both leadership and operational functions. Jubenny holds an Associate of Arts and Sciences degree in Criminal Justice from Kaplan College and completed secondary education at Branham High School.