Shelly Fendly, PMP

Shelly Fendly, PMP has a strong background in program management and customer support. Shelly started their career at Honeywell in 2010, where they held various roles including Project Planning and Control Manager and Sr. Program Manager - Customer Support. In these roles, they led teams and implemented projects and processes to improve customer experience and satisfaction. Shelly also played a key role in the deployment of a global customer relationship management operating system.

In 2021, Shelly joined Ring as a Senior Program Manager, where they focused on driving strategic initiatives and key programs related to employee experience and project launches. Shelly excelled at motivating cross-functional teams and ensuring a seamless onboarding experience. Shelly's most recent position was at Bluetail, where they served as the Sr. Director of Customer Success and Services.

Throughout their career, Shelly demonstrated strong leadership skills, the ability to improve metrics and survey results, and a track record of successful project implementation and continuous improvement. Their expertise in program management and customer support makes their a valuable asset in any organization.

Shelly Fendly, PMP has a Masters degree in Project Management from Keller Graduate School of Management. Prior to that, they obtained a Bachelor's degree in Interior and Architectural Design from the University of Arizona.