Bret Casto

Bret Casto has extensive experience in customer service and banking, currently serving as a Business Banking/Lending/Escalations Research Specialist at Bluevine since December 2021. In this role, Bret handles inbound calls from prospective and existing clients, providing assistance with small business banking needs and troubleshooting issues. Prior to this, Bret worked at the Utah System of Higher Education from July 2018 to November 2021 as a Loan Processor and Customer Service Representative, supporting student loan borrowers with payment options and forgiveness programs. Bret's career also includes a position at AAA Northern California, Nevada & Utah from April 2016 to May 2018, where Bret managed high volumes of road service requests under pressure, ensuring accurate information collection and member assistance.