Ross M. has extensive experience in IT support and analysis, currently serving as a Senior IT Analyst at BlueVoyant since January 2022. Prior roles include IT Support Analyst at Grainger PLC, Service Desk Analyst at BMO Global Asset Management (EMEA), and IT Support Analyst at Baillie Gifford. Ross began a career in technical support as a Helpcentre Apprentice at Zonal Retail Data Systems and has early experience in customer service roles at Cafe Braw Edinburgh, JD Sports Fashion, and Home Retail Group. Ross holds a Level 6 SQF IT and Telecoms Apprenticeship from QA Apprenticeships and an Advanced Higher in International Languages from Broughton High School.
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