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Dylan Failla

Large Order Services Representative at Blurb

Dylan Failla has a diverse work experience spanning multiple industries. Starting in 2012, they worked as a Peer Tutor at Lamar University, providing academic support to students. In 2014, they held various positions at Reed College, including Reference Assistant, Catalog Assistant, House Advisor, and Serials Assistant. During their time there, they assisted with research, designed informational materials, and provided support to residents.

In 2017, Dylan worked as a Researcher at the CG Jung Institute of San Francisco, focusing on archetypal symbolism. They conducted research and contributed to the institute's archives.

In 2018, they joined Chronicle Books as a Receptionist, managing office services and overseeing the purchase-to-order systems. They later became a Sales Associate, supporting sales operations.

In 2019, Dylan joined Blurb as a Customer Support Representative, addressing author queries and managing distribution services. They played a key role in expanding the reach of independent authors globally and represented customer feedback during product launches.

At Blurb, they also took on the role of a Large Order Services Representative, leading project management for key accounts and driving revenue generation. They excelled in areas such as supply procurement, troubleshooting, and maintaining project momentum.

Throughout their work experience, Dylan demonstrated strong communication skills, attention to detail, and project management capabilities.

Dylan Failla obtained a Bachelor of Arts (B.A.) degree in Art History from Reed College.

Links

Previous companies

Lamar University logo
Chronicle Books logo

Peers

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Timeline

  • Large Order Services Representative

    July, 2021 - present

  • Customer Support Representative

    October, 2019

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