Brian Olsen is a technology professional with a strong track record of driving business growth and enhancing customer satisfaction. They have held leadership roles, including Director of Engineering Services and Support at Netreo, where they significantly improved customer satisfaction scores and managed a variety of technical projects. Previously, Brian served as VP of Professional Services at Tevora Managed Services, focusing on compliance and risk management while fostering secure enterprise solutions. Currently, they work as a Senior Technical Support Manager at BMC Software, leading teams to optimize support services for ITSM and network performance monitoring platforms.
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