Heidi Wagner

Heidi Wagner has extensive experience in enablement and performance consulting, currently serving as the Manager of Strategic Enablement Programs at BMC Software since July 2004. In this role, Heidi focuses on aligning behavior change programs with corporate strategy to enhance productivity and employee satisfaction. Prior positions at BMC Software include Enablement Program Manager, Global Practice Manager for Services Engineering, Senior Consultant, and Consultant, where responsibilities encompassed employee support, service offering development, and internal training methodologies. Earlier career highlights include consulting roles at Viadyne, Exigo Solutions, and Montage IT Services, emphasizing Remedy custom application development and process improvement. Heidi holds a Bachelor of Arts in Psychology and a Bachelor of Social Sciences in Sociology from the University of Ottawa.