Jijin VP is a seasoned technical support and IT infrastructure professional with extensive experience in managing and enhancing technical support operations and disaster recovery strategies. Currently serving as a Technical Support Manager at BMC Software since December 2021, Jijin VP leads a diverse team to ensure exceptional support for products, focusing on operational excellence and issue resolution. Previously, as an IT Infrastructure Manager at Sungard Availability Services from December 2009 to December 2021, Jijin VP specialized in Disaster Recovery planning and management, ensuring infrastructure recoverability within specified objectives. With earlier roles including Technical Support Officer at Maersk Global Service Centres, System Administrator at LCC Infotech - India, and Hardware Engineer at IMC Infoworld, Jijin VP brings a robust technical foundation, complemented by a Bachelor of Computer Applications degree from Sikkim Manipal University.
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