Louise McLean is a seasoned professional with extensive experience in customer success and service management. Currently serving as Global Customer Success Manager at BMC Software since January 2023, Louise previously held various roles at Vodafone Business, including Partner Performance Manager and Digital Adoption Specialist, focusing on driving the adoption of strategic digital tools. Earlier experience includes positions as Business Improvement Specialist and Service Manager at Vodafone, and Project Coordinator at Thames Valley Health Innovation and Education Cluster. Louise also worked at Deutsche Telekom as International Service Level Manager, where responsibilities included implementing standardized service level management, along with managerial roles at Everything Everywhere Ltd.
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