Tim Wolfe-Barry is a seasoned professional with extensive experience in customer experience transformation and technical support. Currently serving as Senior Director and Head of the Customer Experience Transformation Office at BMC Software since August 2011, Tim has been instrumental in driving customer-centered change and advocacy, focusing on critical situation management, voice of the customer initiatives, and customer journey mapping. Tim's prior roles at BMC include Director of Program Executives and Program Director, where responsibilities involved representing the Chief Customer Office in EMEA and Western Asia/Pacific Regions. Tim's career also includes significant contributions at Exony and BroadVision, where leadership in technical support and customer relationship management established best practices for service delivery and customer satisfaction. Tim holds a BA in Archaeology from the University of Southampton and A-Levels in Mathematics, Physics, and Chemistry from Winchester College.
This person is not in the org chart
This person is not in any teams
This person is not in any offices