Borislava Georgieva

Borislava Georgieva is a Senior Project Officer at BMM Testlabs, specializing in process improvement and team management since May 2019. In this role, Borislava drives workflow optimization and ensures operational efficiency while managing a remote team of 11 as Acting PO Group Manager. Borislava's background includes coordinating project lifecycles, supporting quality control processes, and enhancing user experiences in previous positions, such as a Customer Care Specialist at CPM International Contact Centre and an Assistant Project Coordinator at Federación Autismo Madrid. Educational qualifications include a Master's Degree in Anthropology from Universitat Autònoma de Barcelona and a Bachelor's Degree in Psychology from Sofia University St. Kliment Ohridski, complemented by a Bootcamp in UX/UI Design from NEOLAND.