Ylenia Valisano

Ylenia Valisano is an accomplished professional with extensive experience in management, regulatory controls, and client relations. Currently serving as Team Leader in the Regulatory Controls, Anti Money Laundering Unit at BNP Paribas Cardif since June 2020, Ylenia excels in handling client requests, analyzing documentation, and training team members. Previous roles include Sales & Account Manager at Hostmaker, where responsibilities encompassed managing over 150 properties and facilitating client growth and contract negotiations, and Senior Reservations Team Leader, overseeing a team while supporting training initiatives. Early career experience includes positions as an Airbnb Customer Experience Specialist, Travel Consultant, and Guest Experience Associate across various companies, showcasing a strong background in customer service and travel management. Ylenia holds a Laurea in Lingue e Letterature Straniere from Università degli Studi di Urbino Carlo Bo and completed an Erasmus program at Otto-Friedrich-Universität Bamberg.