Doaa Serageldin is an experienced professional in IT service management and consulting, currently serving as a Service Manager at BNP Paribas since September 2022, and previously working as a ServiceNow consultant at Inetum. With a strong background in banking services and electronic payment solutions, Doaa has held various roles including IT Business Analyst consultant for Euro Information and Application Development Analyst at Euro Information Developpements. Additional experience includes project management at Lidl France and Narrafy, as well as previous roles at BNP Paribas and National Bank of Egypt. Doaa holds two Master's degrees from the University of Paris I: Panthéon-Sorbonne and a Bachelor's degree from Ain Shams University.
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