John Mendler

John Mendler serves as the Director and Global Head of CRM at BNY Mellon since November 2014, where leadership focuses on the CRM strategy for BNY Investments Distribution, ensuring alignment with corporate goals and stakeholder needs. Mendler has a strong background in CRM and sales enablement, having previously held positions as SVP - Head of CRM North America and VP - Project Manager, where responsibilities included overseeing project management, collaborating with IT for CRM integration, and driving organizational efficiency. Prior experience includes roles at Cohen & Steers as a Senior Financial Marketing Analyst and CRM Product Owner, John Hancock Financial Services as a Program Implementor, Morgan Stanley as a Financial Advisor, and J&W Seligman as a Financial Planner Client Services Operations Relationship Manager. Mendler holds a BS in Finance from Canisius University and an MBA in Finance from Dowling College.