BOA CONCEPT
Jordan Pernin-Capet is a skilled IT professional currently serving as a Technicien support hotline informatique at BOA CONCEPT since March 2022. Prior experience includes working as an IT Site Admin at Howmet Aerospace from February 2015 to June 2021, where responsibilities encompassed ERP training for employees during the transitional period, ERP development support, IT equipment management, user assistance at levels 1 and 2, ticket management using ServiceNow, and participation in the implementation of IT security hardware initiatives. Prior to that role, Jordan worked as a Technicien méthode, specializing in 3D planning with SolidWorks, conducting tests for production optimization, and managing manufacturing documentation. Jordan holds a Brevet de technicien supérieur (BTS) in Industrialisation des Produits Mécaniques from CFAI Loire Saint-Étienne, completed from 2011 to 2013.