Ilaria Constine

Ilaria Constine is an experienced professional with a Bachelor of Business Administration in Advertising Management from Michigan State University and a study abroad experience in Business Management at the University of St Andrews. Currently serving as a Senior Customer Success Manager at Boardable since March 2022, Ilaria has achieved significant improvements in Net Promoter Score and customer retention metrics. Previously, Ilaria held a Client Success Manager position at DocNetwork, where a 95% customer retention rate was realized through effective relationship management. Additional roles include Cultural Ambassador with a focus on diversity and inclusion initiatives, Sales Manager with a proven track record in exceeding sales quotas, and Business Development Representative, contributing to strategic market expansions. Prior experiences encompass leadership roles in teams, professional horse training, and early exposure to sales in an internship at WKAR.