Kitty KY Pang has extensive work experience in various industries and roles. Kitty KY is currently the Associate Director of Digital Innovation & Growth at BOC Group Life Assurance Company Limited, where they manage a digital product team and leads partnership innovation to support the bank ecosystem strategy. Prior to that, they worked at AIA Hong Kong and Macau as a Principal in Digital Strategy & Growth Marketing. Kitty KY also held roles at Blue HK as a Product Owner and Senior Manager in Corporate Marketing, and at Aviva as a Senior Manager in Brand & Communications. Earlier in their career, they were an Assistant Manager in Customer Proposition & Marketing at Hang Seng Bank, and a Corporate Management Trainee at Manulife. Kitty KY also had experience at HKT Teleservices and Hutchison Whampoa Properties Limited in customer experience, advocacy, and marketing roles.
Kitty KY Pang has a Bachelor of Arts (BA) degree in Translation and Economics from The Chinese University of Hong Kong. Kitty KY also participated in a business exchange program at the University of Adelaide, where they studied Business. Additionally, Kitty has obtained certifications in Advanced Google Analytics from Google, Certificate in Strategic Management from Wharton Online, Design Thinking from Interaction Design Foundation (IxDF), Enterprise Design Thinking Practitioner from IBM, Fellow of Life Management Institute from LOMA, and Professional Scrum Product Owner I (PSPO I) from Scrum.org.
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