Andrew Smith is the Programme Manager at Boeing, bringing extensive experience in IT management and services. Previously, they served as IT Customer Services Manager at Helphire, overseeing a team responsible for delivering Client and Service Desk services across various infrastructure platforms. Their earlier roles at Helphire included Service Desk Manager and IT Helpdesk Analyst, where they led teams and provided crucial support to over 900 internal users. Andrew's career began at the NHS in Bristol, where they offered first-line IT support to a significant user base.
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