Dexter M. is a Computer Engineer with extensive experience in the technology sector. They served as a Professional Services Senior Consultant at Avaya from 2014 to 2017, where they specialized in the design and implementation of Avaya Aura Contact Center and Workforce Optimization. Following this role, Dexter held positions such as Technical Escalation Manager and Tier 3 Support Engineer, addressing critical escalations and providing high-level support for the Avaya messaging platform. Since 2017, Dexter has worked at Boeing as a Voice Engineering Product Owner. They earned a Bachelor of Science degree in Computer Engineering from the University of the City of Manila, completing their studies in 1997.
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