Jo Manifold

Jo Manifold is an experienced professional with a diverse background in customer service, client management, and project consulting. As a self-employed Automation Onboarding Coach & Consultant from February 2020 to March 2022, Jo specialized in CRM automation training and project management as a Certified Partner of Infusionsoft by Keap. Previous roles include Client Services Officer at Macquarie Group, Head of Customer Service at Barefoot Investor, and Accounts Manager at Manifold Landscape & Design, showcasing strengths in process improvement, teamwork, and client relationships. Jo has also worked in various customer service and administrative roles, including as a Front Office Manager at Ceramic Funds Management and a Customer Service Officer at Gap Inc. Currently, Jo holds the position of Engineering Manager at Boeing since September 2023. Educational qualifications include a Bachelor of Technology from RMIT University, a Diploma of Financial Markets from the Securities Institute of Australia, and ongoing studies in Cyber Security at TAFE SA.