Phil Beesley is a process-oriented IT leader known for transforming service management and operations by fostering high-performance teams. They held positions as Service Assurance Manager at Airbus and Service Delivery Manager at Dŵr Cymru Welsh Water, where they managed significant programs to insource key service capabilities. Phil also served as Service Control Manager at Serco, overseeing IT service delivery and P&L management, demonstrating a strong focus on continual improvement and customer satisfaction. Currently, they are the Head of Service Management at Boeing, where they continue to drive innovation in service management practices.
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