Laetitia S.

Laetitia S. is a seasoned professional with a diverse background in product management, customer service, and marketing. Currently serving as a Product Specialist for Sponsored Products at bol since April 2024, Laetitia oversees the bug and improvement process in the Advertising department, providing second line support and collaborating with internal stakeholders. Prior experience includes acting as an Incident Manager at funda, where responsibilities encompassed managing customer support bugs and coaching agents, as well as overseeing online and offline community engagement at Lovechock B.V. as a Social Media and PR Manager. Laetitia's career also includes roles in customer service at IFF, retail at Rituals Cosmetics, and various internships that contributed to a solid foundation in International Business, culminating in a Bachelor of Business Administration from Avans University of Applied Sciences.