Michelle Broxterman

Michelle Broxterman is a Business Analyst at bol, where responsibilities include optimizing processes within the B2B sector, particularly in the areas of business purchases and gift cards. Prior roles at bol included Operational Account Manager B2B, overseeing partnerships in the gift card industry and leading projects such as NPS and customer journey flows, as well as Graduate Student Intern focusing on the Kobo Plus subscription model and e-book optimization. Additionally, Michelle gained research experience during an internship at Worldwide Business Research in the Digital Boardroom team. Education includes a degree from Hogeschool voor Economische Studies Rotterdam, completed in 2016, with a Pre Honours Degree acquired from the same institution in 2014.